Covid Readiness Course

Maintain the safety and wellbeing of your guests and staff


With the looming fear of contracting COVID-19, customers want to know that hotels, restaurants, and foodservice businesses are doing everything possible to maintain a safe and sanitized environment.

Enrolling in the COVID Readiness Course for Servers and Waitstaff drives home the message that you’re committed to prioritizing the wellbeing of your staff and guests.

As the world prepares to reopen and navigate our post-COVID “new normal,” let us equip you with the instruction you need to demonstrate your commitment to putting your customers’ wellbeing first.

During this 8 week class, you will:

Learn the post-COVID-19 essentials needed to demonstrate your commitment to putting your staff and guest’s well-being first in this comprehensive course for servers and waitstaff. Students will discover how to prevent the spread of COVID and obtain key industry cleaning and disinfecting requirements


  • COVID-19 testing, identification, and spread prevention
  • Understand the CDC and WHO regulations, as well as federal, state, and local regulations
  • How to enforce regulations with both customers and staff
  • Learn key facts regarding COVID-19
  • Be able to explain the types of tests available and need for both quarantine and isolation
  • Learn the regulations for cleaning, sanitizing, and disinfection required in the hospitality industry
  • Understand the importance of PPE (personal protective equipment)



  • Instructor Led 1:1 Video Conferencing
  • Learn at your own pace
  • Average 8 Weeks Duration
  • Online & In-Person Formats
  • Average time commitment is 3-5 hours per week


Chapter 1 – COVID-19 What It Is and How Does It Spread

Chapter 2 – Symptoms of COVID-19

Chapter 3 – Protecting Yourself from COVID-19

Chapter 4 – Personal Protective Equipment (PPE) – Masks

Chapter 5 – Personal Protective Equipment (PPE) – Gloves

Chapter 6 – Cleaning, Sanitizing & Disinfecting

Chapter 7 – Testing for COVID-19

Chapter 8 – Duration of Isolation and Quarantine for Adults with COVID-19


Instructor Led:


Full instructor support

Certification exam

Personal letter of recommendation (upon completion of the program.)

Student tools & resources

Special events & internships opportunities (both local and abroad)

Student Community Membership:


*All students receive access to the student community through their Student Community Membership. This membership includes:

Live (online) class discussions

Guest speakers

Live broadcast workshops

On-demand video library of various industry topics taught by industry experts

Access to seasoned and active professionals currently working in the field of professional event planning

Private facebook group

Exclusive internship opportunities

Discounts on future courses

Career center/Job board